Retail Sales Associate PT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on customer and/or business needs. At the direction of store management, you may work in any or all of the following areas:

• Front end of the store, selling merchandise and assisting customers through the checkout process
• Sales floor working in our Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments replenishing freight and rotating product
• Assisting during special store events, such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

• Front End:
  • Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with customers
  • Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store
  • Perform sales and cash functions in the POS in an efficient and accurate manner, including scanning merchandise, weighing product, and looking up unscannable items
  • Ensure each item’s barcode is accurately reflected in the system and report discrepancies to Front End Lead or Manager of Day (MOD)
  • Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering
  • Verify cart content vs. purchases as customers leave the store
  • Perform store opening and/or closing functions at the front end based on assigned shift
• Sales Floor and Stocking:
  • Ensure a continuing focus on increasing sales and managing shrinkage
  • Assist customers in finding products and inform them of other available services
  • Receive inventory shipments and maintain and stock shelves in a neat and orderly fashion, ensuring proper rotation and product quality audits
  • Report any low stock levels to store management
  • Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise and affixing catch weight or PLU tags
  • Replenish sales floor daily by down stocking freight from top stock, following FIFO (First In, First Out)
  • Each out product as necessary
  • Use reach trucks and pallet jacks for movement of product and stocking
  • Utilize computer programs such as Microsoft Word, Excel, and proprietary software as needed
  • Ensure all products are easily accessible, visually appealing, and constantly available
  • Assist with price changes as directed by the Pricing Lead and Store Management
  • Participate in inventory and cycle count processes as needed
• Customer Courtesy:
  • Ensure the facility is well maintained and safe for staff and customers by following safety policies and practices
  • Notify store management of any safety issues and correct if possible
  • Maintain cleanliness of the sales floor, front end, restrooms, parking lot, and store entry area
  • Gather carts from the parking lot and cart corrals and return them to the designated area
• Perform other duties and responsibilities as assigned or required by Store Management

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience required
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees to get the job done
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible hourly schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience required

Physical Qualifications

Must be able to perform the following physical activities for the described length of time:

• Stand: Continuously
• Walk: Frequently
• Drive Vehicle: Never
• Sit: Occasionally
• Lift:
  • 1–10 lbs (Sedentary): Frequently
  • 11–20 lbs (Light): Frequently
  • 21–50 lbs (Medium): Frequently
  • 51–100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Carry:
  • 1–10 lbs (Sedentary): Frequently
  • 11–20 lbs (Light): Frequently
  • 21–50 lbs (Medium): Frequently
  • 51–100 lbs (Heavy): Occasionally
  • Over 100 lbs (Very Heavy): Never
• Push/Pull: Frequently (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (e.g., in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Occasionally
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Frequently (e.g., hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Frequently (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Occasionally (e.g., typing, use of office machines such as copiers, printers)

Work is performed in a retail store setting, open to the public. Exposure to outside weather conditions, including inclement weather, may occur. The noise level is usually moderate. Work surfaces may vary, including ladders or elevated surfaces. Temperature varies throughout the store, ranging from -10 to 85 degrees.

Pay

The starting rate is $21.30/hr. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $17.13 - $27.

Schedule

Wednesday - Sunday based on business need between the hours of 5:00am and 7:00pm.

Benefits

Benefits for this role may include:

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

For more details, visit US Foods Benefits.