Retail Sales Associate PT

Join our community of food people! The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter.

About the role

As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service while modeling this behavior in all aspects of job performance. During a shift, you may be assigned to any of our departments based on customer or business needs, including:

• Front end of the store: selling merchandise and assisting customers through checkout
• Sales floor: working in Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply departments, replenishing freight, and rotating product
• Assisting during special store events such as Vendor Fairs, sales floor resets, and inventory processes

Responsibilities

Front End

• Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships
• Utilize all tools and skills learned in the CHEF’STORE Way training
• Perform sales and cash functions in the POS efficiently and accurately, including scanning, weighing, and looking up unscannable products
• Ensure each item’s barcode is accurately reflected in the system and report discrepancies
• Perform cart-to-cart transfer of products at checkout, including visual inspection for tampering
• Verify cart content vs. purchases as customers leave the store
• Perform store opening and/or closing functions at the front end based on assigned shift

Sales Floor and Stocking

• Focus on increasing sales and managing shrinkage
• Assist customers in finding products and inform them of available services
• Receive inventory shipments and maintain stocked shelves in a neat, orderly fashion with proper rotation and quality audits
• Report low stock levels to store management
• Ensure all merchandise is properly labeled, including blaster tagging, catch weight labels, and PLU tags
• Replenish sales floor daily by down stocking freight from top stock, following FIFO
• Each out product as necessary
• Use reach trucks and pallet jacks for product movement and stocking
• Utilize computer programs such as Microsoft Word, Excel, and proprietary software
• Ensure products are easily accessible, visually appealing, and constantly available
• Assist with price changes as directed by the Pricing Lead and Store Management
• Participate in inventory and cycle count processes as needed

Customer Courtesy

• Maintain a well-kept, safe environment for staff and customers by following safety policies
• Notify store management of safety issues and correct if possible
• Ensure cleanliness of sales floor, front end, restrooms, parking lot, and store entry area
• Gather carts from the parking lot and cart corrals, ensuring they are clean and operable

In addition to the above duties, you may be responsible for other tasks as assigned by Store Management.

Requirements

• Minimum 6–12 months of retail cashier and/or stocking experience
• One year of retail selling and/or customer service experience preferred
• Desire and ability to deliver exceptional customer service
• Adaptability and willingness to assist other employees
• Good common sense, logical thinking, and basic mathematical aptitude
• Self-motivated with the ability to multi-task, prioritize, and work independently or within a team
• Flexible hourly schedule, including holidays and weekends
• Basic computer skills, cash handling experience, and proficiency with general office equipment
• High School Diploma or equivalent work experience

Physical Qualifications

• Stand: Continuously
• Walk: Continuously
• Sit: Occasionally
• Lift 1–10 lbs: Continuously
• Lift 11–20 lbs: Continuously
• Lift 21–50 lbs: Continuously
• Lift 51–100 lbs: Frequently
• Lift over 100 lbs: Occasionally
• Carry 1–10 lbs: Continuously
• Carry 11–20 lbs: Continuously
• Carry 21–50 lbs: Continuously
• Carry 51–100 lbs: Frequently
• Carry over 100 lbs: Occasionally
• Push/Pull: Frequently (hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (in/out truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach above shoulder: Frequently
• Twist: Frequently
• Grasp objects: Continuously (hand truck, boxes, cartons, steering wheel)
• Manipulate objects: Continuously (boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual dexterity: Frequently (typing, use of office machines)

Work is performed in a retail store setting, open to the public, with exposure to outside weather conditions. The noise level is usually moderate. Work surfaces may include ladders or elevated surfaces. Temperature varies throughout the store, ranging from -10 to 85 degrees.

Pay

Starting at $19.00/hour. The expected base rate for this role is between $17.13 and $24, depending on relevant experience, education, skills, function, and geographic location.

Schedule

Part-Time, 20–30 hours weekly, with weekend and evening support required.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance

This role may also receive overtime compensation.