Retail Sales Associate - Patagonia & Logo Co.

About the role

Provides an engaging customer experience through friendly and efficient service. Demonstrates excellent customer service, provides product knowledge to the customer, and maintains the store's appearance. Applicants must be at least 18 years of age. This position is currently hiring for the Patagonia and Logo Stores.

Pay

The base hourly pay range is $15.50–$23.00 per hour. Actual pay will vary and may be above or below the range based on experience, education, training, location, merit system, responsibilities, and other factors. This range is one component of the total compensation package, which may include short-term and long-term incentives and region-specific benefits.

Benefits

• Free skiing and riding privileges at 17 iconic resorts, including Palisades Tahoe, Mammoth Mountain, Steamboat, and Solitude
• Healthcare options for both seasonal and year-round employees
• Generous discounts on outdoor gear and apparel
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%–50% discount at Food & Beverage locations at Palisades and Alpine
• 40% discount at Palisades Tahoe-operated retail stores, including The North Face, Patagonia, and Oakley
• Employee Assistance Program (EAP)

Responsibilities

• Provide top-quality customer service at all times
• Greet customers promptly and courteously
• Assist customers in locating items
• Identify customer needs and provide appropriate service
• Offer accurate product information
• Operate the cash register accurately
• Restock products as needed
• Perform merchandising tasks
• Maintain a clean and organized store environment

Requirements

• Effective communication (oral and written)
• Strong customer service and safety awareness
• Ability to follow instructions
• Neat and clean appearance per company standards
• Punctuality
• Teamwork
• Ability to work accurately in a fast-paced environment
• Stand for up to 8 hours a day

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Regularly required to walk, talk, see, and hear
• Capable of walking or standing 80% or more of an 8-hour work shift
• Capable of occasionally carrying, lifting, pushing, or pulling up to 25 lbs
• Capable of occasionally squatting, bending, kneeling, reaching, balancing, climbing ladders, and shoveling snow
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Working Conditions

• May be exposed to outside weather conditions
• Moderate noise level in the workplace

Qualifications

• High School Diploma or GED
• 1–3 months of customer service or related experience
• Preferred: Knowledge of The North Face, Oakley, Patagonia, and ski/snowboard brands; POS system experience

A Motor Vehicle Record review may be required as part of the job.