Retail Sales Associate, part-time

About the role

Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!

Responsibilities

• Brand Advocate: Share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: Have a heart for hospitality and working with people.
• Greet and Engage: Create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: Understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: Offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: Proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: Maintain our elegant boutique environment, assist with shipments, arrange eye-catching displays, keep the coffee wall stocked and ensure cleanliness.
• Training and Learning: Undergo a training period that sets you up for success well beyond your first day.

Requirements

• Inherently a people person and thrive in a customer service environment.
• Enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
• Punctual and available to work open and closing shifts, weekends, and holidays.
• Have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Benefits

• Free Nespresso machine and coffee product allowance
• 401k with company match
• Educational reimbursement
• Health and mental wellness programs
• DE&I resource groups
• Commuter benefits
• Pet adoption reimbursement
• Employee recognition program
• Discounts at over 2,000 companies

Pay

$21.00 per hour

Bonus Eligibility

Yes