Retail Sales Associate, part-time

About the role

Join Nespresso as a part‑time Retail Sales Associate at The Domain. As the welcoming face of the boutique, you will guide and assist customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso.

Responsibilities

• Brand Advocate: Share Nespresso’s mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: Bring a hospitality mindset and a genuine love for working with people.
• Greet and Engage: Create memorable experiences that make customers feel valued and eager to return.
• Listen and Learn: Understand each customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: Offer complimentary coffee tastings and showcase product knowledge to build the customer base and drive sales.
• Team Collaboration and Respect: Proactively support and collaborate with team members to maintain a cohesive, successful work environment.
• Operations and Safety: Maintain the boutique’s elegant environment, assist with shipments, arrange eye‑catching displays, keep the coffee wall stocked, and ensure cleanliness.
• Training and Learning: Complete a training period that sets you up for success beyond your first day.

Requirements

• Inherently a people person who thrives in a customer‑service environment.
• Enjoy working in a fast‑paced setting, thinking on your feet, and adapting to change.
• Punctual and available to work open and closing shifts, weekends, and holidays.
• Patient and resourceful when troubleshooting day‑to‑day challenges.

Pay

$21.00 per hour. Bonus eligibility: Yes. The pay range provided is a good‑faith estimate; final compensation may vary based on knowledge, skills, abilities, and geographic location.

Benefits

• Competitive pay plus quarterly bonuses for achieving team sales and service goals.
• Opportunity to become a coffee expert through extensive training.
• Caring, inclusive culture with employee‑led DE&I Resource Groups.
• Growth and development support, including personal development resources and career ownership.
• Purposeful work as a certified B Corp, using coffee as a force for good.
• Performance‑based incentives and a total rewards package that may include a free Nespresso machine, coffee product allowance, 401(k) with company match, educational reimbursement, health and mental‑wellness programs, commuter benefits, pet‑adoption reimbursement, employee recognition program, and discounts at over 2,000 companies.