Retail Sales Associate, Apache - Part Time

About the role

As a Retail Selling Colleague at Macy’s, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Responsibilities

• Blend selling with genuine hospitality to create standout shopping experiences.
• Understand each customer’s needs and offer personalized recommendations.
• Stay focused on achieving selling goals through customer engagement and smart selling behaviors.
• Build trust, meet sales targets, and inspire loyalty.
• Help keep the shopping space clean, organized, and inviting.
• Review sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting needed merchandise moves.
• Finish Strong – share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank‑you (often walking the package around and using the customer’s name).
• Support teammates with honesty, care, and collaboration.
• Strive to improve every day, take pride in your work, achieve sales goals, and learn from others.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture; able to adapt to changing priorities.
• Capable of working independently while thriving in team dynamics.
• Proficient with electronic devices (handheld equipment, cash register, processing register transactions).
• Physical requirements: talking, lifting, constant moving, standing, and reaching with arms and hands.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 25 lbs.
• Stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology necessary to perform job functions.

Benefits

• Dynamic, inclusive work environment.
• Competitive pay.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development opportunities.
• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

Schedule

• Full‑time colleagues are typically scheduled to work 30 or more hours per week.
• Part‑time colleagues are typically scheduled 12‑24 hours per week.
• All schedules contain weekend shifts as part of the requirements.
• Hours are dependent on business needs and colleague availability.