Retail Representative - Longmont, Colorado

About the role

JARS Cannabis is a culturally inspired organization dedicated to empowering the future leaders of the cannabis industry. We strive to create an inclusive workplace environment that celebrates the intersection of cannabis with creativity, community, and collaboration. We are currently seeking a Retail Representative who shares our passion for providing quality products and an excellent customer experience.

Responsibilities

• Affirms the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency.
• Uses suggestive selling strategies and must be able and willing to upsell all customers.
• Absorbs constructive criticism and is coached by upper management.
• Assists with inventory tasks when needed.
• Works scheduled shifts and follows the company's attendance policy.
• Fulfills all safety and MED (Marijuana Enforcement Division) rules and policies in compliance with Colorado state regulations.
• Promotes the perks of being a JARS customer (Loyalty Program, Referrals, etc.).
• Records transactions accurately in the POS system, uses appropriate login, and ensures the accuracy of assigned cash drawer.
• Performs opening and closing duties as needed.
• Escalates customer issues to upper management when appropriate.
• Maintains a positive, caring attitude, and treats both customers and co-workers with respect.
• Maintains neatness, cleanliness, and organization of the sales floor.
• Fills in when short-staffed and is willing to be cross-trained.
• Follows and integrates JARS company policies and procedures with on-the-job interactions, tasks, and behaviors.
• Listens and responds to customer and coworker needs/requests appropriately and in a timely manner.

Requirements

• Must be 21 years of age or older.
• High school diploma or General Education Diploma (GED) required.
• Must obtain and maintain a valid Colorado MED Employee License (MED Badge) prior to the start date - see MED Badge section above for details.
• Successfully passes the MED's fingerprint-based background check.
• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment.
• Acquired knowledge of cannabis strains and applications.
• Cannabis industry and/or health industry experience highly desirable.
• Exceptional interpersonal, communication, and customer service skills.
• Basic math skills required.

Qualifications

• Must be able to stand for long periods and perform some bending, stooping, and stretching.
• Requires ability to operate a computer, POS system, and other office equipment.
• Work involves frequent contact with customers and staff.
• May involve working varied hours/day, including nights, weekends, holidays, and/or events on occasion.

Benefits

• Compensation is determined based on experience, qualifications, and location.
• Employee Benefits Include:
• Free Employee Assistance Program
• Health, Dental & Vision Insurance (full-time employees only)
• 401(k) Plan
• Paid Time Off
• Employee Discount
• Monthly Bonus Incentives
• Internal Growth Opportunities
• Voluntary Life Insurance & Supplemental Medical Insurance
• Holiday Pay (select holidays only)
• Bereavement Time Pay
• Parental Leave

Why JARS Cannabis?

At JARS Cannabis, we are more than just a retailer - we are a community. Our values of Impact, Daring, Nimble, Playful, and Gritty guide everything we do. We are proud to be an Equal Opportunity Employer and to provide a supportive work environment where everyone feels valued and respected.

How and When to Apply

To apply, please ensure you are eligible for the MED Badge requirement. JARS Cannabis is happy to assist new hires in navigating the MED Badge application process.