Retail Real Estate Manager

About the role

As part of the Retail Strategy & Leasing Team in the Property Services organization, the Retail Real Estate Manager will work together with a team of highly skilled corporate real estate professionals to expand and optimize the bank's retail portfolio consisting of 1,000+ locations across 15 states and Washington, DC. You will lead site selection, due diligence, and lease negotiation for a portion of the retail real estate portfolio as the bank looks to optimize and expand, while working closely with key stakeholders and partners to deliver on our obligations.

Responsibilities

• Compile market intelligence on target trade areas and educate the business on each individual micro‑market.
• Lead site selection process for new locations and relocations of retail sites.
• Work with key vendors, including brokers and architects, to perform due diligence on properties to assess viability for adhering to Citizens’ brand and business standards.
• Articulate business terms and financial impact to key stakeholders for modeling and business case purposes.
• Partner with legal counsel and brokers to negotiate leases that align with business strategy and risk tolerance.
• Team up with internal design and construction partners to ensure smooth transition from leasing to permitting and construction.
• Maintain constant communication with business‑line stakeholders on status and drivers of site search and lease progress.
• Travel up to 25 % of the time.

Desired Skills

• Firm understanding of key cost drivers, metrics, and benchmarks.
• Proactive and inquisitive, challenging existing processes and championing more efficient approaches.
• Collaborative, perseverant, with strong communication skills to support your position in a large organization.
• Ability to work toward and support the success of organizational initiatives and goals.
• Strong financial acumen and storytelling capability.
• Intermediate/advanced Excel and PowerPoint skills.
• Experience with Accruent/Lucernex and iOffice tools a plus.

Qualifications

Required Qualifications: Bachelor’s Degree

Preferred Qualifications: Master’s Degree; corporate real estate designations (MCR, QPCR, etc.).

Pay

The salary range for this position is $116,000 – $146,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

Benefits

• Competitive base pay.
• Comprehensive medical, dental, and vision coverage.
• Retirement benefits.
• Maternity/paternity leave.
• Flexible work arrangements.
• Education reimbursement.
• Wellness programs.
• Paid time‑off policy that exceeds mandatory local and state requirements.

Schedule

Hours per week: 40

Work schedule: Monday – Friday, 8:30 am – 5:00 pm