Retail Processing Lead, 1st Shift

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description We are seeking a Retail Processing Lead to join our team. In this role, you will lead the Distro team and organize picking and workflow activities in a high-volume distribution center. You will ensure the team meets and maintains productivity, accuracy and safety standards for all picking and order processing operations. Applicants should have strong analytical and problem-solving skills, excellent administrative and organizational abilities, and sharp communication skills. The ideal candidate has previous experience working in an order fulfillment or distro role. A day on the job looks like this: Overseeing a team of Distro associates and drivers, managing both conveyable and non-conveyable items in the retail areaLeveraging the Warehouse Management System (WMS) to understand daily goals and cadence to maintain building balance and steady workflowCollaborating cross-functionally with other teams to ensure timely and accurate order processing that meets customer expectationsAssessing staffing needs to support fluctuating workloads and maintain operational efficiencyIdentifying and implementing opportunities to improve workflow efficiency and optimize cost-effectivenessEnsuring compliance with standard operating procedures and methodologies for all retail processing activitiesDeveloping and measuring key performance indicators to drive productivity improvement Qualifications Got the skills and experience? Here’s what we’re looking for: High school diploma or General Education Degree (GED) required (bachelor’s degree preferred)Must be in good standing with attendance (internal applicants)1–2 years of experience in order fulfillmentExcellent organization and business administration skillsStrong attention to detailWillingness to improve, learn and adaptEffective time management skillsAbility to handle multiple functions and meet deadlines consistentlySharp interpersonal and analytical skills Additional Information And here’s our end of the bargain! Competitive compensation based on skills and experience, and bonus eligiblePaid leave for new parents to support work/life balance and family bondingExcellent medical/dental and vision coverage—EPO, PPO and HSA401(k) retirement plan with company contribution (because you will retire someday)Flexible benefits—choose what you like, ignore the restGenerous employee discountCasual dress…and we really mean itAt Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit www.lakeshorelearning.com/careers Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1