Retail Shift Lead

About the role

As a Shift Lead, you keep the energy up, the floor running smoothly, and the team on track — especially when the manager steps away. This is the bridge between associate and management.

What you'll do

• Open and/or close the store, following all procedures accurately
• Lead the floor during your shift — keep the team focused and supported
• Be the point person for guest concerns and questions
• Handle cash, registers, and end-of-day reconciliation
• Keep the store stocked, clean, and shoppable throughout your shift
• Assist with receiving, transfers, and special orders
• Support training of new Associates; share updates and wins with the ASM/Store Manager

What we're looking for

• Prior retail experience required; supervisory experience a plus
• Calm, reliable, and positive — someone a team looks to
• Comfortable with opening/closing and cash responsibilities
• Flexible availability including evenings and weekends
• A problem-solver who handles the unexpected without rattling

Physical requirements & work environment

• Stand and walk for extended periods during a shift
• Frequently reach, bend, stoop, and use a step stool to stock and retrieve product
• Occasionally lift and carry up to 25 pounds (e.g., boxes of stock)
• Operate a point-of-sale system and handle products with manual dexterity
• Work in a busy, high-energy retail environment, including evenings, weekends, and holidays
• Reasonable accommodations are available to enable individuals with disabilities to perform these essential functions

Benefits & perks

• Game On Us (a free game of your choice each quarter for eligible team members)
• A 30% employee discount (some brand exclusions)
• Earned Sick & Safe Time as required by law
• Flexible and predictable scheduling
• In-store game lending
• Twice-yearly team swag and events
• A clear path to grow

Legacy Toys is an equal opportunity employer

We celebrate diversity and are committed to an inclusive, welcoming workplace for every team member. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations to applicants and employees with disabilities — if you need an accommodation during the application process, please let us know.