Retail Shift Lead

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead is responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. Strong leadership skills and the ability to handle diverse challenges effectively are essential.

Responsibilities

• Oversee daily operations during the shift, ensuring staff members are on task and performing well.
• Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
• Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
• Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
• Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Enforce safety protocols and regulations to ensure a safe shopping environment.
• Communicate effectively with management about any operational issues and staff performance.

Requirements

• High school diploma or equivalent.
• 1–2 years of experience in retail or customer service; prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point‑of‑sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods.
• Lift items weighing up to 50 pounds.
• Perform physical tasks such as stocking shelves and moving merchandise.

Benefits

• Weekly pay.
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation, Sick & Public Holidays).

Pay

Weekly pay.

Schedule

Flexible hours, including evenings, weekends, and holidays.