Retail Personal Banker Associate I- Westwood-Jackson
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe part of About the role? Could be considered "About the role" or "Overview". We can put in
. - "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." That's description; could be "About the role" or "Overview". We'll put under
About the role
with paragraphs. - Then "Essential Duties And Responsibilities" list: many bullet-like sentences separated by periods. We need to turn into- . We'll extract each duty.
List:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
We'll put under
Responsibilities
. - "Supervisory Responsibilities None." That's not needed; we can ignore. - "Minimum Knowledge, Skills And Abilities Required" list: bullet-like sentences. List: 1. College degree or work experience providing transferrable skills, or, combination of education and experience. 2. Experience in the financial industry preferred. 3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. 4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. 5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. 6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. 7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. We can put underRequirements
(or Qualifications). The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Requirements; we could also separate Skills but not needed. - "Working Conditions" paragraph: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. That could be under a heading like "Working Conditions" but not in allowed list; we could incorporate into Requirements or maybe as a separate section not listed? The instruction says only use those headings; we should not create other headings. So we can embed Working Conditions into a paragraph under Requirements or maybe under About the role. Probably better to put under Requirements as additional info. - Then after that: "Retail Personal Banker Associate I- Westwood-Jackson At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." This includes Benefits and Pay info (though not specific numbers). We have a statement about base salary reflective of range, individual salaries vary based on factors. That's somewhat vague but still mentions salary range. The instruction: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". The phrase "individual salaries within this range will vary based on factors such as..." is somewhat vague but still indicates that salary varies; but it's not a placeholder like "varies". It's describing that salary will vary based on factors; that's still somewhat generic but maybe acceptable? The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state benefits and compensation generally, but not specific numbers. It says "Our Total Rewards include comprehensive benefits and differentiated compensation offerings". That's a statement about benefits existing. It also gives a link to benefits page. So we can include a Benefits section with that info. For Pay, we have "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's still somewhat generic but it's actual content about pay. It's not a placeholder like "commensurate with experience". It says base salary reflective of range; individual salaries vary based on factors. That's still somewhat vague but it's actual statement. I'd include a Pay section with that paragraph. We should not include Schedule section because no schedule info given. We also have location: "LOCATION -- Jackson, Michigan 49202". That's minor metadata; we can fold into a shortmaybe under About the role or separate paragraph. We also have the notice about search firms etc. That's boilerplate; we should remove. We also have EEO statement; remove. We also have "Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting." etc. Remove. Now construct HTML. We'll have:
About the role
... (intro + general function + location maybe)
Responsibilities
- ... ...
Requirements
- ... ...
Working Conditions: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions.
Benefits
Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
Pay
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
We need to ensure we don't repeat job title as heading. We didn't. We need to ensure we don't include Job ID/requisition numbers; none. We need to remove boilerplate: we removed EEO, search firm notice, etc. Check for any duplicated lines: we should not repeat. Now produce HTML fragment only. Let's craft the About the role paragraph: combine intro and general function and location. Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." General Function: "Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." Location: "LOCATION -- Jackson, Michigan 49202" We'll