Retail Personal Banker Associate I - Indianapolis
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). So we need to extract sections. Let's parse the posting. First paragraph: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." That's marketing fluff, maybe not needed but could be part of About the role? It's generic. Might be considered boilerplate? It's not specific to role. Probably we can drop. Next: "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types." That's description of role. Could be "About the role" or "Responsibilities". We'll decide. Then "Essential Duties And Responsibilities" list bullet points (though not bullet but sentences). We'll extract each duty as list items. Then "Supervisory Responsibilities None." That's not needed maybe. Then "Minimum Knowledge, Skills And Abilities Required" list. Then "Working Conditions" paragraph. Then "Retail Personal Banker Associate I - Indianapolis At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." That's benefits and pay info. It mentions base salary reflective of range, but no specific numbers. According to rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does mention benefits and salary range but not specific numbers. It says "base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S." That's still stating that there is a salary range but not giving numbers. Is that considered stating them? It says "reflective of the range". It's vague but still mentions salary. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that there is a base salary reflective of a range, but not actual numbers. I'd interpret that as stating that there is a salary (range) but not giving specifics. Might be okay to include a Pay section with that statement? However they also say "Prefer a few substantive sections over many thin ones." And "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "reflective of the range of salary levels for all roles within this pay grade across the U.S." is somewhat vague but not exactly placeholder like "varies". It does say salaries will vary based on factors. That's similar to "varies". Might be considered filler. Safer to not include Pay section because no concrete numbers. Benefits: they mention extensive benefits programs and link to page. That's substantive? It says "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being." That's still generic but mentions benefits. Could be considered substantive enough? The rule says never create Benefits section unless posting actually states them. It does state benefits exist and gives a link. That's maybe enough. But we need to avoid filler like "comprehensive benefits". Might be okay. Schedule: Not mentioned. So no Schedule. We need sections: About the role (maybe from General Function paragraph), Responsibilities (Essential Duties), Requirements (Minimum Knowledge, Skills And Abilities Required), Qualifications? Could combine Requirements and Qualifications? The posting has "Minimum Knowledge, Skills And Abilities Required" which is like Requirements. There's also maybe "Qualifications" not separate. Could we have a Qualifications section for education/experience? The Minimum Knowledge includes college degree or work experience etc. That could be Qualifications. But we need to avoid duplication. Let's decide: Use sections: About the role (General Function), Responsibilities (Essential Duties), Requirements (Minimum Knowledge, Skills And Abilities Required), Benefits (benefits description). Possibly also Skills? But Skills is covered in Requirements. We'll not create separate Skills if not needed. We must not repeat job title as heading. So no heading like "Retail Personal Banker Associate I". Good. We need to output only HTML fragment. Let's extract content. About the role: Use the General Function paragraph (starting "Selected candidates are intended..."). We'll put that in
. Responsibilities: list each duty from "Essential Duties And Responsibilities". Let's extract each sentence that starts with a verb. List: - Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. - Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. - Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. - Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. - Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. - Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. - Provide guidance to CSRs with respect to the sales and referral process. - Promote customer satisfaction with a friendly, helpful demeanor and professionalism. - Act with confidence by answering customer questions and owning customer issues. - Maintain a position of trust and responsibility by keeping all business confidential. - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. - Adhere to established policies and procedures while opening/servicing the full range of Retail products. - Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. - Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. - Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. We'll put each as
- .
Requirements: Minimum Knowledge, Skills And Abilities Required paragraph.
Let's extract that paragraph:
"Minimum Knowledge, Skills And Abilities Required College degree or work experience providing transferrable skills, or, combination of education and experience.Experience in the financial industry preferred.Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position."
We need to format as list items maybe. Each sentence separated by period. We'll split.
List:
- College degree or work experience providing transferrable skills, or combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
- The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
We could combine last two as one item but okay.
Benefits: from later paragraph: "Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
We'll make a
- with maybe two items: comprehensive benefits and differentiated compensation offerings; extensive benefits programs supporting physical, financial, emotional, social well-being; link to learn more.
But we must avoid filler. The phrase "comprehensive benefits and differentiated compensation offerings" is somewhat generic but it's stated. We'll include.
We'll not include Pay or Schedule.
Now produce HTML:
About the role
Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elev