Retail Partner Lead

About the role

This organization operates in the grocery delivery industry, addressing the challenge of providing reliable access to groceries and household goods. It serves millions of customers by facilitating grocery shopping and offers flexible earning opportunities for personal shoppers. The organization emphasizes a flexible work environment allowing employees to choose their preferred workspace. The Retail Partner Lead plays a critical role in managing and growing strategic relationships with retail partners. This position is responsible for driving measurable growth and ensuring the organization becomes an essential partner in retailers'' business success by translating partner goals into actionable outcomes and coordinating cross-functional teams.

Responsibilities

• Manage a portfolio of retail partners with end-to-end ownership and strategic partnership success.
• Identify growth opportunities and diagnose gaps to coordinate solutions across multiple internal teams.
• Translate platform data and performance metrics into strategic narratives for senior retailer leadership.
• Execute partnership plans with urgency across various workstreams in a dynamic environment.
• Maintain deep understanding of platform capabilities to effectively engage partners and execute strategies.

Requirements

• At least 5 years of experience in partnerships, account management, business development, or similar client-facing roles.
• Proven ability to manage complex senior-level relationships, including with Director, VP, and C-suite contacts.
• Strong analytical skills to work directly with data and develop strategic insights.
• Demonstrated success in driving measurable outcomes such as revenue growth or product adoption.
• Experience coordinating cross-functional teams to fulfill partner commitments without direct authority.
• Preferred: Experience in e-commerce, grocery, retail, or marketplace platforms.
• Preferred: Ability to present executive-level business reviews and strategic roadmaps.
• Preferred: Adaptability in fast-paced, ambiguous environments.
• Preferred: Experience collaborating with product and engineering teams to represent partner needs.

Pay

The base pay range depends on the candidate''s permanent work location.
CA, NY, CT, NJ: $135,000—$142,500 USD
WA: $130,000—$137,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $124,000—$131,000 USD
All other states: $113,000—$119,000 USD
Eligible for new hire equity grant and annual refresh grants.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) retirement plan