Retail Part-Time Sales Lead - Savage X Fenty (South Shore Plaza - Braintree, MA)

About the Role

As a Retail Part-Time Sales Lead, you will support Store Leadership in building a fearless, confident, and inclusive team that brings the Savage X Fenty experience to our first in-real-life locations. You will work closely with the Store Leader to uphold the values and culture of our organization as we establish our retail presence across the country. This role is integral in creating a best-in-class employee environment while delivering an exceptional and unique customer experience. As a leader in our first stores, you will help build a forward-thinking and innovative retail experience for both your team and customers.

Responsibilities

• Uphold an inclusive store culture reflective of our values and brand ethos, ensuring engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology, elevated by a highly engaged store team.
• Achieve KPI targets, budgets, and objectives by fostering a culture of accountability for individual and overall performance.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset in collaboration with the Store Leader and cross-functional teams.
• Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity.
• Provide training and immediate feedback to the store team on customer service, performance expectations, and operational standards.
• Collaborate with the Store Leader to inspire sales advisors to meet individual and team performance targets.
• Maintain visual merchandising standards by coaching and training the store team based on VM guides, floorsets, and expectations.
• Serve as a resource for general product knowledge, operational compliance, and global communication to all team members.
• Maintain and achieve personal performance targets.

Requirements

• 1-2 years of retail experience, preferably in a high-volume retail environment.
• Excellent verbal, written, and interpersonal communication skills, with the ability to clearly articulate vision and purpose.
• Ability to lead through ambiguity while managing multiple initiatives.
• Tech-savvy or strong comfort with technology as part of daily responsibilities.
• Strong organizational skills, sense of urgency, time management, and attention to detail.
• Self-directed and highly motivated to take ownership of tasks and ensure solutions.
• Flexibility with your schedule, as work hours will be based on business needs.