Retail Part-Time Sales Lead - Savage X Fenty (The Galleria - Houston,TX)

About the role

Savage X Fenty is currently looking for a driven and passionate Retail Part‑Time Keyholder at The Galleria in Houston, TX. As a Retail Keyholder you are responsible for supporting Store Leadership in building a fearless, confident, and inclusive team that will bring the Savage x Fenty experience to our first IRL locations. In this role you will work closely with the Store Leader to uphold the values and culture of our organization as we establish our retail fleet presence across the country. You are passionate about creating a best‑in‑class employee environment while delivering an exceptional, one‑of‑a‑kind customer experience. As a leader in our first stores, you will be integral in building a forward‑thinking and innovative retail experience for both your store team and the Savage x Fenty customer.

Responsibilities

• Uphold an inclusive store culture that reflects our values and brand ethos, resulting in engaged sales advisors and outstanding customer experiences.
• Partner with Store Leaders to deliver a dynamic and meaningful customer journey supported by impactful visuals and technology, elevated by a highly engaged store team.
• Achieve KPI targets, budgets, and objectives by fostering a culture of business ownership and accountability.
• Approach business opportunities, risks, and roadblocks with urgency and a growth mindset, collaborating with the Store Leader and cross‑functional teams.
• Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity.
• Provide training and immediate feedback to the store team on our customer service model, performance expectations, and operational standards.
• Collaborate with the Store Leader to inspire sales advisors to meet individual and team performance targets.
• Maintain visual merchandising standards by consistently coaching and training the store team based on VM guides, floorsets, and expectations.
• Serve as a resource for product knowledge, operational compliance, and global communication to all team members.
• Maintain and achieve personal performance targets.

Required Skills

• 1–2 years of retail experience in a high‑volume environment (a plus).
• Excellent verbal, written, and interpersonal communication skills with the ability to convey vision and purpose clearly.
• Ability to lead through ambiguity while managing multiple initiatives.
• Tech‑savvy or strong comfort with technology as a component of daily responsibilities.
• Organizational powerhouse with a strong sense of urgency, stellar time‑management skills, and acute attention to detail.
• Self‑directed and highly motivated to take ownership of tasks and ensure solutions.
• Flexibility with schedule; work hours will be based on business needs.