Jobs · Customer Service · Georgia

Retail Outlet Sales and Operations Manager-New Store

Bob's Discount Furniture · Stonecrest, GA · 1 mo ago
Customer ServiceFull-time

About the role

As a Retail Outlet Sales and Operations Manager at Bob’s Discount Furniture, you’ll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You’ll play a critical role in ensuring merchandise is received, staged, and sold efficiently, while maintaining a safe, organized, and customer-friendly showroom and warehouse.

Responsibilities

  • Lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations.
  • Ensure merchandise is received, staged, and sold efficiently.
  • Maintain a safe, organized, and customer-friendly showroom and warehouse.
  • Blend sales strategy with back-end operational excellence to drive success across multiple departments.
  • Play a critical role in ensuring merchandise is received, staged, and sold efficiently.
  • Ensure the showroom and warehouse are safe, organized, and customer-friendly.
  • Drive success across multiple departments through sales strategy and operational excellence.

Requirements

  • Demonstrated leadership and decision-making abilities.
  • Strong communication and organization skills.
  • Experience in inventory, receiving, and merchandising.
  • Must be at least 18 years old to be considered for employment.

Qualifications

  • Core Competencies & Expertise:
    • Retail sales and back-end operations leadership.
    • Team management, coaching, and scheduling.
    • Inventory control and cycle counting.
    • Logistics coordination and merchandise flow.
    • Safety compliance and warehouse standards.
    • Showroom merchandising and outlet presentation.
    • Customer experience and satisfaction.
    • Performance feedback and employee development.
    • Critical thinking and process improvement.
  • Preferred Competencies & Skills:
    • 2–5 years of retail and/or warehouse leadership experience.
    • Experience in sales-driven environments.
    • Proven success in team development and accountability.
    • Bachelor's degree or equivalent work experience.
    • Familiarity with receiving, returns, and outbound logistics processes.

Skills

  • Core Competencies & Expertise:
    • Retail sales and back-end operations leadership.
    • Team management, coaching, and scheduling.
    • Inventory control and cycle counting.
    • Logistics coordination and merchandise flow.
    • Safety compliance and warehouse standards.
    • Showroom merchandising and outlet presentation.
    • Customer experience and satisfaction.
    • Performance feedback and employee development.
    • Critical thinking and process improvement.
  • Preferred Competencies & Skills:
    • 2–5 years of retail and/or warehouse leadership experience.
    • Experience in sales-driven environments.
    • Proven success in team development and accountability.
    • Bachelor's degree or equivalent work experience.
    • Familiarity with receiving, returns, and outbound logistics processes.

Benefits

  • National Medical, Dental, and Vision Insurance.
  • Paid Time Off: Vacation, Sick Days, Holidays, and Your Birthday.
  • 401(k) Profit Sharing Plan with a generous company match.
  • Employer-paid Life Insurance with voluntary options.
  • Pet Insurance and Employee Assistance Program.
  • Bob’s Helping Hand & Bail Out financial support programs.
  • Tuition Reimbursement and Employee Scholarship Programs.
  • On-the-job training and career path development.
  • Employee Discount from Day 1 and additional partner discounts.

Pay

Compensation is commensurate with experience.

Schedule

This is a full-time, in-store leadership position requiring flexible availability including evenings, weekends, and holidays.

Contact Information

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquisitionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Similar jobs