Retail Ophthalmic Dispensing Trainee

Essential Responsibilities

• Aid customers with frame and lens selection.
• Provide accurate product information about frames, lenses, and other services.
• Inform customers about benefits under third-party insurance and assist with appropriate frame and lens choices.
• Discuss frames and lens extras and options, and inform customers about additional charges not covered by insurance.
• Analyze and interpret patients' prescriptions.
• Sell, fit, and dispense frames and other accessories.
• Maintain a clean and orderly dispensing area.
• Ensure the accuracy of patient pricing.
• Communicate with the laboratory and optometrist to ensure prescription accuracy.
• Meet education and experience requirements to become a licensed optician within the state's mandated timeframe.
• Adhere to privacy and confidentiality policies and procedures (HIPAA).
• Participate in training and educational activities as needed.
• Diligently maintain cleanliness of all equipment, workstations, and the facility.
• Complete additional responsibilities as required by changing business needs.

Education & Experience

• High school diploma or equivalent.
• Current New York or Massachusetts Apprentice permit to practice.

Physical Demands & Work Environment

• Stand, walk, sit, use hands and fingers, talk, hear, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl.
• Reasonable accommodations may be made for individuals with disabilities.
• The noise level is moderate.

Behavioral Characteristics

• Basic computer literacy.
• Strong communication skills and a desire to work with the public.
• An outgoing, positive professional personality and appearance.
• Ability to work independently and as part of a team.
• Ability to interact well with associates.
• Ability to perform multiple tasks simultaneously.
• Flexibility to support change.
• Ability to work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration with team members, clients, and customers.

HIPAA & Security Requirements

• All Associates must comply with HIPAA as it pertains to PHI disclosures.
• Associates must adhere to data security guidelines established within the Company’s Privacy & Security Training Program.

Equal Opportunity Employer

• VSP is an equal opportunity employer.

Compensation

• Competitive pay and benefits.
• Starting pay may vary based on experience, with a minimum of $20 per hour and a maximum of $30 per hour.
• Incentive pay, wage upgrades, and overtime opportunities also available.