Retail Ophthalmic Dispensing Trainee

Essential Responsibilities

• Aid customers with frame and lens selection.
• Provide accurate product information about frames, lenses, and other services.
• Inform customers covered by third-party insurance about benefits and frame/lens selections.
• Sell, fit, and dispense frames and accessories.
• Maintain a clean and orderly dispensing area.
• Ensure accuracy of patient pricing.
• Communicate with the lab and optometrist for prescription accuracy.
• Fulfill education and experience requirements to become a licensed optician.
• Adhere to privacy and confidentiality policies.
• Participate in training and educational activities.
• Diligently maintain cleanliness of equipment, workstations, and facility.
• Complete additional responsibilities as assigned.

Education & Experience

• High school diploma or equivalent.
• Current New York or Massachusetts Apprentice permit to practice.

Physical Demands & Work Environment

• Stand, walk, sit, use hands and fingers, talk, hear, and use close vision most of the time.
• Occasionally lift up to 20 pounds.
• Work in a moderate noise environment.

Behavioral Characteristics

• Basic computer literacy.
• Strong communication skills.
• Outgoing, positive professional personality and appearance.
• Ability to work independently and as part of a team.
• Interact well with associates.
• Perform multiple tasks simultaneously.
• Flexible to support change.
• Work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration.

HIPAA & Security Requirements

• Comply with HIPAA for the protection of protected health information (PHI).

Compensation

• Competitive pay and benefits.
• Starting pay may vary based on experience from $20 to $30 per hour.
• Incentive pay, wage upgrades, and overtime opportunities available.