Retail-Merchandise Associate

HomeGoods at TJX Companies offers a vibrant, diverse environment where collaboration and personal development are prioritized. As part of a Fortune 100 off‑price retailer, you’ll have opportunities to learn, thrive, and make an impact across our global Home Offices, Distribution Centers, and Retail Stores.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers and embodying customer‑experience principles.
• Maintain a clean and organized store environment and adhere to all operational, merchandise, and loss‑prevention standards.
• Be cross‑trained to work in multiple areas of the store to support business needs.
• Role‑model established customer‑experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi‑task.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Capability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer‑experience background preferred.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement assistance
• 401(k) associate contributions
• Child‑care and cell‑phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses
• Eligibility for additional benefits when service or hour requirements are met:
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Health Care Flexible Spending Account (FSA)
  • Life insurance
  • Short‑ and long‑term disability
  • Paid parental leave
  • Paid holidays, vacation, and sick leave
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance

Pay

Starting pay range: USD $14.50 to $15.00 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.