Retail Market President

About the role

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups.

• Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behavior that fosters diversity and inclusion.

Qualifications

• Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience.
• Expert knowledge of retail banking products and services.
• Expert knowledge of competitive marketplace and trends in product offerings.
• Expert knowledge of all branch operational processes and policies.
• Expert knowledge of branch technologies, processes, and performance metrics.
• Expert knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Licensing and registration requirements are determined by the activities performed, the jurisdiction, and the legal entity in which the role operates.

Skills

• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills - Expert.
• Analytical and problem solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Data driven decision making - Expert.

Pay

$137,000.00 - $238,000.00

Schedule

Salaried