Retail Maintenance Associate

About the role

Opportunity: Grow Your Career. Responsible for maintaining a clean and organized store environment with a focus on floor care.

Responsibilities

• Operation of the scrubber and buffer
• Dust mopping
• Damp mopping
• Sweeping
• Vacuuming
• Dusting
• Spot cleaning glass and windows
• Adheres to all operational, merchandise, and loss prevention standards
• Cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
• Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
• Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
• Supports and responds to all Front End coverage needs
• Adheres and upholds merchandising philosophy and signage standards
• Initiates and participates in store recovery as needed throughout the day
• Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
• Communicates accurately and effectively with management and Associates
• Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
• Participates in safety awareness maintains a safe environment
• Other duties as assigned

Requirements

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong organizational skills with attention to detail
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Strong communication skills: verbal and written. Listens and responds appropriately
• Capable of lifting heavy objects with or without reasonable accommodation
• Standout colleague, working effectively with peers and supervisors
• Retail customer experience preferred

Benefits

• Associate