Retail Loss Prevention & Safety Lead

Overview

The House of Sport by DICK'S Sporting Goods is a unique retail destination dedicated to sports, designed to inspire and equip athletes. As a member of the team, you'll play a crucial role in ensuring the safety and success of our stores.

RESPONSIBILITIES

• Model customer engagement behaviors to detect and deter shoplifters and provide exceptional service to all customers.
• Detect, investigate, and document Organized Retail Crime and other violations of law and/or company policy.
• Proactively monitor controls and conduct local surveillance to identify potential dishonest activity.
• Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab-and-go activity.
• Network with retail and government resources to address organized retail crime activities and facilitate case resolution and prosecution.
• Walk sales floors, stockrooms, and office areas to ensure compliance with store standards and identify internal theft.
• Train store associates and managers on Loss Prevention and Core Operational programs to ensure compliance.
• Conduct regular reviews of operational processes for compliance, including inventory movement, cash office procedures, and Known Loss Reporting.
• Analyze key metrics to identify operational deficiencies and financial risks, develop tactics to improve, and complete weekly LP Lead Recaps.
• Assist with conducting store Loss Prevention assessments to ensure compliance with company processes and legal requirements.
• Ensure the safety and security of associates, customers, and property according to local regulations, including off-site and external storage locations.
• Conduct MES sweeps, fitting room checks, and safety certifications as needed.
• Identify and correct safety concerns with rock wall and climbing equipment, maintaining company loss prevention standards and controls.
• Ensure all necessary licenses and permits are up-to-date and assist in renewing them before expiration.
• Participate in safety committees and conduct frequent training sessions with store teammates.
• Audit the store's Shrink Business Plan and provide ad hoc support for the general needs of the business.

Qualifications

Prior LP or educational experience in Loss Prevention is preferred. You should have 100% ability to walk sales floors, stockrooms, and office areas during shifts, and the ability to de-escalate incidents involving confrontation by athletes exhibiting concerning behavior.

Virtual Requirements

To ensure a fair and secure hiring process, cameras must be on during all virtual interviews, and AI tools are not permitted to be used by candidates during any part of the interview process. Offers are contingent upon a satisfactory background check, which may include ID verification. For more information about our benefits, visit www.benefityourliferesources.com.

Targeted Pay Range

The starting rate of pay may vary based on factors such as location, experience, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits.