Retail Loss Prevention & Safety Lead

Overview

The Loss Prevention & Safety Lead at DICK’S Sporting Goods serves to mitigate and reduce losses through deterrence of external theft and the execution of key operational programs. This role models customer engagement behaviors, detects and deters shoplifters, provides service to all customers, and collaborates with law enforcement and loss prevention professionals.

RESPONSIBILITIES

• Detect and deter shoplifters and provide service to all customers.
• Promote and actively demonstrate company values related to athlete engagement.
• Document and investigate Organized Retail Crime and other violations of law and/or company policy.
• Monitor controls and conduct local surveillance to identify possible dishonest activity.
• Walk stockrooms and employee-only areas to ensure store compliance with stockroom standards.
• Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab-and-go activity.
• Network with retail and government resources to identify, investigate, and address organized retail crime activities.
• Proactively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution.
• Effectively network with retail and government resources to identify, investigate, and address organized retail crime activities inclusive to case resolution and prosecution.
• Ensure compliance with physical building security, including key control, monthly alarm tests, alarm call response, and store alarm call list maintenance.
• Ensure the safety and security of associates, customers, and property per local regulations, including off-site and external storage locations.
• Conduct MES sweeps, fitting room checks, and safety certifications as needed.
• Complete or assist with all store and department-specific safety certifications, including monthly safety certification, rock wall, and customer services department.
• Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining company loss prevention standards and controls.
• Ensure all necessary licenses and permits related to areas of responsibility are up-to-date and work with applicable departments to renew prior to expiration.
• May function as the store safety committee leader and complete all required documentation.
• Review safety trends and develop action plans regularly with the store leadership team.
• Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
• Assist the store Shrink Coach and be responsible for auditing the store Shrink Business Plan.
• Provide ad hoc support for the general needs of the business as necessary.

Qualifications

Prior LP or educational experience in Loss Prevention is preferred. Candidates must have the ability to walk throughout the store during their shift and de-escalate incidents involving confrontation by athletes exhibiting concerning behavior.

Benefits

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK’S Sporting Goods complies with all state paid leave requirements and offers a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.