Retail Loss Prevention Lead
Overview
The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.
RESPONSIBILITIES
- Maintains an inclusive in-store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
- Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.
- Supports, promotes and actively demonstrates company values related to customer engagement.
- Provides ad hoc support for the general needs of the business as necessary.
- Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
- May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
- Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
- Maintains confidentiality of all Company information.
Qualifications
- 1- 3 years of prior LP or educational experience in Loss Prevention preferred.
Virtual Requirements
- Cameras must be on during all virtual interviews.
- AI tools are not permitted to be used by the candidate during any part of the interview process.
Targeted Pay Range
The Targeted Pay Range is $15.50 - $23.50 per hour. Offers are contingent upon a satisfactory background check which may include ID verification. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Benefits
DICK'S Sporting Goods offers a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.