Retail Licensed Optician

Essential Responsibilities

• Aid customers with frame selection, fitting, and dispensing frames.
• Utilize technical information to interpret prescriptions for optimal customer service.
• Provide accurate product information about frames, lenses, and other services.
• Inform customers about benefits covered by third-party insurance and any additional costs.
• Use the SERVE sales process to identify customer needs and make lens recommendations.
• Analyze and interpret patients' prescriptions and communicate with the lab and optometrist for accuracy.
• Maintain a clean and organized dispensing area.
• Ensure customer pricing accuracy for retail customers.
• Maintain license requirements according to state guidelines.
• Offer feedback and guidance to apprentice opticians.
• Adhere to privacy and confidentiality policies.
• Participate in training and educational activities.
• Maintain cleanliness of equipment, workstations, and facility daily.
• Complete additional responsibilities as needed.

Education & Experience

• High school diploma or equivalent.
• Applicable state licensure for ophthalmic dispensing.
• Demonstrated knowledge and abilities in optical products, prescriptions, fitting, and dispensing.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Outgoing and positive personality.
• Flexibility to support change.
• Ability to work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration.

Physical Demands

• Stand, walk, sit, use hands and fingers, talk, hear, and use close vision.
• Frequent hand washing, frequent cleaning, and frequent disinfection.
• Occasionally lift up to 20 pounds.

Behavioral Characteristics

• Basic computer literacy.
• Outgoing, positive professional personality and appearance.
• Ability to work independently and as part of a team.
• Interact well with doctors and other associates.
• Perform multiple tasks simultaneously.
• Flexible to support change.
• Work onsite and participate in interactive meetings.
• Initiate immediate interaction, coordination, and collaboration.

Compensation

Position provides competitive pay and benefits. Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $24.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $36.75 per hour. Incentive pay, wage upgrades, and overtime opportunities also available.