Retail Lead Associate (Reduced-Time), Customer Experience Operations

Pay

The starting pay is $18.05 per hour, plus the highest applicable shift differential based on shift selected. Additional earnings may include shift differentials and overtime pay; final pay is determined by shift selection and location.

Benefits

Starting Day 1 of employment, Amazon offers an Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about benefits at hiring.amazon.com/why-amazon/benefits.

Schedule

Average work hours are 30‑39 per week. The role requires open availability Sunday‑Thursday from 7:45 am to 2:15 pm, with flexibility to work nights, weekends, and holidays as needed.

About the Team

Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever‑changing environment. Our goal is to go beyond assisting with customer orders