Retail Keyholder - Merrell

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our simple mission: we empower, engage, and inspire our consumers – every step of the way.

About the role

We are looking for someone who is responsible, reliable, service-oriented, and likes to have fun while they work. This role supports the team to work in alignment with our values and acts as the go-to person in the absence of the Store Manager. You will be a role model for the team, remaining cool, calm, and collected under pressure. Never afraid to step in, you will prioritize being a fountain of knowledge on product and standards. Responsible to your core, you will assist with administrative and operational duties and general store security.

Responsibilities

• Support the store management team in all aspects of running the store, including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for customers through authentic customer service that leaves a lasting impression.
• Achieve sales goals and performance metrics while driving the store’s success as an ambassador and supporting local marketing efforts.
• Perform other duties as required or assigned by the manager.
• Maintain compliance with company policies, including health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines, contributing to and delivering on store KPIs.

Requirements

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred but not essential.
• Flexible and adaptable; comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• High School diploma or equivalent.

US candidates only. Performing duties consistent with the Company’s AAP/EEO goals and policies.