Retail Keyholder - Merrell

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.

About the role

We are looking for someone who is responsible, reliable, service-oriented, and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and remain cool, calm, and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
• Perform other duties as required/assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines, contributing towards and delivering on store KPIs.

Requirements

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred but not essential.
• Flexible and adaptable; comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• High School diploma or equivalent.

US Candidates Only. Performing duties consistent with the Company’s AAP/EEO goals and policies.