Retail Keyholder - Merrell

About the Company

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. The company's continued success is driven by its mission to empower, engage, and inspire consumers every step of the way.

About the Role

We are looking for a responsible, reliable, and service-oriented individual who enjoys having fun while working. This role supports the team in alignment with company values and acts as the go-to person in the absence of the Store Manager. You will serve as a role model for the team, maintaining composure under pressure and stepping in as needed. A strong product and standards knowledge is essential.

Responsibilities

• Support the store management team in all aspects of running the store, including opening and closing, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing customer experiences through authentic customer service that leaves a lasting impression.
• Achieve sales goals and performance metrics while driving the store’s success as a brand ambassador and supporting local marketing efforts.
• Perform other duties as assigned by the manager.
• Maintain compliance with company policies, including health and safety regulations and inventory management.
• Take ownership of stock management and execute visual merchandising guidelines to contribute to store KPIs.

Requirements

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred but not essential.
• Flexible and adaptable, comfortable working in a fast-paced environment.
• Flexible schedule with availability to work mornings, evenings, weekends, and holidays.
• Passion for the company’s brands and brand lifestyles.
• High School diploma or equivalent.

Working Conditions

This role operates in a retail environment. Duties are performed consistent with the Company’s AAP/EEO goals and policies. Open to US candidates only.