Retail Implementation Supervisor

About the role

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Responsibilities

• Provide leadership, guidance, and accountability for renewal reset teams and regional cycle reset teams.
• Responsible for providing direction, leadership, and performance management of reset teams.
• Provide supervision, leadership, and guidance to contracted reset team up to 50 members to ensure the effective execution of assigned Total Store Resets.
• Make recommendations to support team leadership regarding concerns with associate retention, staff levels and performance counseling.
• Serve as the point person for total store resets accountable for meeting timelines and desired outcomes by applying best practices and using subject matter expertise.
• Collaborate with Retail Managers, Shelf Merchandising and Construction Project Managers, and other key business partners to coordinate and implement new store and remodel shelf merchandising projects.
• Maintain productive relationships with Retail Operations and all functional business areas in relation to new stores, remodels, and cycle resets providing feedback appropriately to improve retail execution.
• Monitor monthly Cycle Reset Teams on reset performance through store visits, communicating with retail operators, analyzing status reporting and complete compliance audits in support of category reviews.
• Communicate scheduling details and general information to Reset Teams and supporting contractors as needed to enhance execution.
• Escalate issues found when executing plan-o-grams to the POG Specialist as needed.
• Serve as a liaison between Retail and the corporate office in support of Shelf Merchandising needs.
• Cook up and implement special projects as requested and approved by the Brand.

Requirements

• High School Diploma or equivalent combination of education and related work experience.
• Minimum of 5 years of combined experience in shelf merchandising, store resets, Retail Operations, and directing/leading others.
• Valid driver's license and reliable transportation.
• This position requires extensive travel (up to 90%) with overnight stays, out of town stays, regular night and/or weekend work.
• Must have the ability to lift up-to 60 lbs. in support of assigned reset activity.
• Proficient in Email, Word, Excel.
• Proven ability to lead, develop and supervise a staff based in multiple remote locations.
• Strong organizational and project planning skills.
• Ability to manage multiple priorities/work stream projects simultaneously in an ever changing fast paced work environment.
• Ability to communicate effectively and persuasively with all levels of Management and Retail through multiple forms of communication (written and verbal).
• Strong organizational skills with proven ability to set priorities and schedule work to execute established timelines, adjusting as needed.
• Strong teamwork, collaboration, and motivational skills to drive a team toward needed outcomes.
• Driven to meet expectations using extensive problem-solving skills.

Qualifications

• Bachelor's degree in Business, or related field.
• 3 years of supervisory experience.
• Strong understanding of Retail/Corporate Departmental Management.
• Knowledge of category merchandising principles and/or Store Reset processes.

Skills

• Leadership and Supervision.
• Project Management.
• Collaboration and Teamwork.
• Problem Solving.
• Communication.

Benefits

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Pay

$63,440-$95,160

Schedule

Extensive travel (up to 90%) with overnight stays, out of town stays, regular night and/or weekend work.