Retail Full Time Store Supervisor

About the role

The Retail Store Supervisor role at Office Depot is a full-time position focusing on providing comprehensive solutions across Technology, Services, Furniture, and Print offerings. This role involves building and maintaining relationships with customers to establish trust and becoming their go-to advisor on Technology products/services and print offerings. The Store Supervisor demonstrates a strong passion for the brand, technology products, furniture, services, print, and other products/services we offer. They effectively utilize Office Depot's proven sales principles to proactively engage customers and drive sales of our complete range of offerings.

Primary Responsibilities

• Foster a culture that builds trust, brand loyalty, and exceptional client service delivery.
• Utilize and understand the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
• Maintain awareness of planned advertisements and promotions.
• Provide exceptional customer service by educating customers about Office Depot products and services.
• Evaluate the customer’s needs to determine the total solution.
• Lead and develop a high-performing team of store associates, including Print Services associates.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
• Provide feedback to the General Manager regarding store associates' performance, certification(s), and competencies.
• Support operational efficiency by processing merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Perform external key carrier responsibilities, including opening and closing responsibilities, ensuring regular loss prevention compliance, and assisting the General Manager in providing guidance and effective coaching to associates for improved performance.

About The ODP Corporation

The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Pay, Benefits & Work Schedule

The salary range for this role is $17.50 to $20.00 per hour, with all state and local minimum wages complying. The company offers competitive salaries, a benefits package, including a 401(k) and more, along with plenty of opportunity to move and grow within the organization. For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.