Retail Full Time Store Supervisor
About the role
The Retail Store Supervisor role at Office Depot is a full-time position focusing on providing comprehensive solutions to customers across Technology, Services, Furniture, and Print offerings. This role involves building and maintaining customer relationships, becoming a trusted advisor on Technology products/services and print offerings, and utilizing Office Depot's sales principles to drive sales.
Responsibilities
- Foster a culture that builds trust, brand loyalty, and exceptional client service delivery.
- Utilize and understand the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
- Maintain awareness of planned advertisements and promotions.
- Provide exceptional customer service by educating customers about Office Depot products and services.
- Evaluate customer needs to determine the total solution.
- Guide, direct, and train store associates, including Print Services associates.
- Facilitate training sessions on the business model and the holistic service offering for clients/customers.
- Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
- Provide feedback to the General Manager regarding store associates' performance, certification(s), and competencies.
- Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Maintain the safety and security of the building and associates during the absence of other managers.
- Perform opening and closing responsibilities, including activation and deactivation of the store's alarm system, cash handling, and daily store balancing.
- Ensure regular loss prevention compliance.
Requirements
- A high school diploma or equivalent preferred.
- Coursework in Business, Retail Management, or related field a plus.
- 1-3 years related experience; retail, sales, customer-facing, and/or supervisory experience preferred.
Skills & Competencies
- Strong selling, interpersonal, and communication skills (verbal and written).
- Proven ability to lead, coach, and train others.
- Works well independently and as part of a team.
- Comfortable using technology and systems to complete daily responsibilities.
- Demonstrates problem-solving, conflict management, time management, and business acumen.
- Drives for results, directs others effectively, makes sound decisions, and collaborates well.
- Adaptable, accountable, and able to maintain open availability.
Qualifications
- High school diploma or equivalent preferred.
- Coursework in Business, Retail Management, or related field a plus.
- 1-3 years related experience; retail, sales, customer-facing, and/or supervisory experience preferred.
Pay, Benefits & Work Schedule
The salary range for this role is $15.00 per hour to $23.18 per hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
How to Apply
To apply for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration, please click the Apply Now button and follow the instructions on each page.
Application Deadline
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records.