Retail Full Time Sales Lead (The Westchester - White Plains, NY)
About the role
The Sales Lead position at Fabletics' store in The Westchester in White Plains, NY is seeking a self-starter with high energy who loves engaging with new people. Reporting to the Store Manager, this role involves leading the team to deliver an exceptional customer experience, driving customer engagement, and achieving sales goals.
Responsibilities
- Embody Fabletics' culture and values, providing insights to customers on how to live their passion.
- Engage customers in new and meaningful ways by offering knowledge about the fabrics, features, fit, and function of Fabletics products.
- Drive customer engagement through store events, promotions, and community projects.
- Train and provide immediate feedback on the Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
- Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
- Communicate inventory and training needs to the Store Manager to enhance the customer experience.
- Maintain store merchandising guidelines to make shopping easy and add value to the customer's purchase journey.
- Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
- Serve as a resource for general product knowledge to all customers and team members.
- Achieve sales goals and maintain personal sales performance.
- Maintain all safety and security standards and identify potential issues.
- Unpack boxes for inventory as required, weighing up to 30 lbs.
Requirements
- 1-year minimum of work experience within a retail environment.
- Prior retail management experience is a plus.
- Knowledge and familiarity with active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities.
- Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
- Ability to work with large teams and have great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- High comfort level dealing with ambiguity and the ability to take initiative when opportunities arise.
- Familiarity with retail inventory and POS systems.
- Self-motivated, a good communicator, and able to bring the best out in others.
- Ability to multi-task, set priorities, and work well under pressure.
- Flexibility in work hours, open to working evenings, weekends, and national holidays.
Benefits
- Salary range: $20.00 - $22.00 per hour based on experience.
- 70% employee discount on Fabletics brands.
- Free outfits each month.
- Paid sick time.
- 401(k) match.
- Annual bonus plan.
- Paid time off.
- Flexible schedule.
- And more!
Security Alert
To protect candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Equal Opportunity Employer
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.