Retail Full-Time Sales Lead, Fabletics (Scottsdale Quarter - Scottsdale, AZ)

Fabletics is seeking a Full-Time Sales Lead for our upcoming store at Scottsdale Quarter in Scottsdale, AZ.

About the Role

As the Sales Lead, you will provide a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight-knit group of key contributors actively working together to achieve aggressive goals and meet timelines to drive the business forward. This position reports to the Store Manager.

Responsibilities

• Embody our culture and values and provide insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment, including store events, promotions, and community projects.
• Provide training and immediate feedback around our Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the overall Customer experience.
• Maintain store-merchandising guidelines to make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
• Strive for excellence in meeting and exceeding Store objectives related to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Requirements

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge and familiarity with active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
• Ability to socially interact with Customers, Employees, and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• High degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring out the best in others.
• Ability to multi-task, set priorities, and work well under pressure.
• Flexibility in work hours; open to working evenings, weekends, and national holidays.

Physical Requirements

• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Applicants must be 18 years of age or older.