Retail FT Store Supervisor - Meal Break KC

About the role

The FT Store Supervisor - Meal Break KC at Office Depot is responsible for providing comprehensive solutions to customers across Technology, Services, Furniture, and Print offerings. This role requires building and maintaining strong customer relationships, utilizing sales principles, and supporting a customer-centric environment.

Responsibilities

• Foster a culture of trust and exceptional customer service.
• Utilize and understand the selling program to promote the sale of best solutions and additional products/services.
• Educate customers about Office Depot products and services.
• Coordinate service requests and customer engagement throughout the store.
• Evaluate customer needs to determine the total solution.
• Guide, direct, and train store associates, including Print Services associates.
• Facilitate training sessions on the business model and holistic service offering.
• Coach and provide feedback to enhance associate proficiency and build trust.
• Contribute to increasing sales and profitability through various initiatives.
• Perform External Key Carrier responsibilities such as opening and closing the store, managing alarms, and cash handling.

Requirements

• High school diploma or equivalent education.
• Minimum 1-3 years of experience in related fields, preferably in retail, sales, or customer-facing roles.
• Knowledgeable in Technology and Print areas.
• Strong selling skills and interpersonal communication skills.
• Adaptable to a changing environment.
• Ability to coach and train others.
• Open availability to work flexible hours, including evenings, weekends, and holidays.

Qualifications

• Business, Retail Management, or another related field preferred.
• Passionate about sales and delivering exceptional service.
• Strong leadership and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to use technology and print equipment.
• Proficient in using POS register systems.

Skills

• Customer service and relationship management.
• Sales and service excellence.
• Leadership and team development.
• Operational efficiency and process improvement.
• External Key Carrier responsibilities.

Benefits

Competitive salaries, a benefits package including a 401(k), and opportunities for growth within the organization. The company also complies with state and local minimum wages, resulting in a possible adjustment to the salary range displayed.

Pay, Benefits & Work Schedule

The salary range for this role is $15 per hour to $16 per hour, with all state and local minimum wages applied. The company offers a benefits package, including a 401(k) plan, and ample opportunity for advancement within the organization.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.