Retail Experience Manager - Peoria, IL

About the role

You’ll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).

Responsibilities

• Enable and empower employees to drive world-class customer experiences
• Drive employee experience strategy across the micro-market to drive seamless customer experiences
• Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed

Requirements

• 2 years of experience as a supervisor or manager in business, military or related fields
• 2 years of sales or customer service experience
• 1 year of experience managing and reviewing operational expenses and revenue

Qualifications

• Basic Qualifications
• Preferred Qualifications

Skills

• Not specified

Benefits

• We’re committed to helping our people thrive at work and at home.
• Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
• The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations.
• Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
• Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
• Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

Pay

• Competitive pay

Schedule

• Full time

Benefits

• Employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being