Retail & Concessions Manager

About the role

We are looking to add an experienced, motivated Retail & Concessions Manager to our Collegiate Dining team in Sault Sainte Marie, MI. As a Retail Manager, you will have the opportunity to assist with overseeing all culinary, safety and sanitation, and operations functions for the account.

Responsibilities

• Recruit, train, and retain a large staffing team, including cashiers, baristas, cooks, food service, concessions and catering workers.
• Ensure that the operation delivers high quality food and friendly service.
• Ensure that the business runs in a professional, efficient, and profitable manner.
• Demonstrate strong leadership and communication skills with all employees.

Requirements

Must‑haves:

• High school diploma or equivalent.
• At least two years’ experience in a supervisory role.
• At least two years’ foodservice experience.
• Previous experience with industrial cooking process.
• Proven track record of financial responsibility.
• Strong written and verbal communication skills.
• Strong customer service skills.

Nice‑to‑haves:

• ServSafe Manager certification.
• Associate’s degree or Bachelor’s degree.

Compensation

Up to $60,000 based on experience.

Benefits

• Medical (Full‑Time Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• Employee Assistance Program (EAP)
• 401(k)
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (Full‑Time Employees)
• Paid Time Off

Location

Lake Superior State University (Dining), Sault Sainte Marie, MI.

About Elior Collegiate

Elior Collegiate Dining is rewriting the rules of campus dining, serving up bold flavors, fresh ideas, and high‑impact experiences that fuel student life. We partner with forward‑thinking colleges and universities to create vibrant, customized dining programs that spark connection, celebrate culture, and make food a defining part of the college journey.

About Elior North America

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We support the development of our employees and foster an environment of growth, offering advancement opportunities across corporate and brand segments.