Concessions Manager

About the role

The Concessions Manager is responsible for leading and motivating hourly team members to provide a warm welcome and delicious food to guests. The role requires an experienced operations leader focused on people and quality standards.

Responsibilities

• Ensuring all stations are set up and ready for events
• Supporting the recruitment and training of team members in standards and procedures
• Supervising operations during events and troubleshooting where needed
• Working with colleagues to continuously improve operational performance
• Proactively engaging in loss prevention processes
• Completing point of sale updates and regular maintenance checks
• Ensuring timely implementation and communication of promotions
• Managing loss prevention activities including cash drops/collection, cash variance logs, and GOS procedure
• Supporting the premium department as needed
• Implementing concessions production sheet to ensure accurate production and minimal wastage
• Conducting progressive coaching with team members
• Managing team member scheduling in line with demand forecasts
• Verifying payroll, entering gratuities
• Supporting other properties and departments as demanded by the business

Requirements

• 2+ years of experience in a food and beverage operational position
• Bachelor's degree in hospitality management is preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Qualifications

• Passport (if traveling internationally)

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Roth IRA
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Pay

$60,000 - $65,000

Schedule

Not specified