Concessions Manager

About the Role

As the Concessions Manager at Culinaire, you will be responsible for the overall operations of concessions, including accounting for daily receipts, ordering food and production items, achieving operational and budget goals, managing staff relations, and enforcing health and safety standards. Culinaire provides upscale food and beverage management services to a diverse collection of national accounts, including art museums, cultural landmarks, hotels, performing arts centers, restaurants, and special event venues.

Responsibilities

• Ensure the overall financial success of all concessions
• Develop and maintain positive working relationships with clients and staff, especially in creating per-performance concessions sales plans
• Ensure strict compliance with cash handling procedures and reconciliation of daily receipts, publishing nightly sales reports
• Oversee opening and closing duties
• Manage with an entrepreneurial mindset, focusing on building and improving the business and patron experience
• Establish and maintain a positive, professional, and safe environment
• Ensure the highest level of customer satisfaction
• Enforce policies and procedures fairly and consistently
• Manage associate relations through effective recruitment, hiring, motivation, training, development, and discipline
• Maintain proper inventory, stocking, and restocking of concessions stands
• Recommend and implement menu selection and pricing
• Develop and implement new concepts to increase revenue sources and concession sales
• Manage daily cleaning of concessions locations and equipment, including cooking machinery
• Oversee maintenance and repair of concessions equipment
• Ensure health and safety code compliance
• Ensure compliance with alcohol regulations and implement required training
• Attend all required meetings
• Produce monthly forecasts of performance to budget and plan
• Manage daily receipts and transport money to appropriate locations
• Track revenue and labor daily
• Ensure knowledge and compliance with policies and procedures outlined in the Associate’s Handbook

Qualifications and Skills

• Minimum of three (3) years of management experience
• Ability to interact professionally with multiple departments
• Effective communication skills, both written and verbal
• Management Food Safety Certified or ServSafe and Alcohol Certified
• Ability to lift, push, pull, and organize up to fifty (50) pounds
• Flexible schedule availability for any day or time
• Skillful use of hands and fingers
• Ability to stand and walk for long periods
• Multi-task oriented and organized
• Computer literate

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$55,000 to $70,000