Retail & Community Engagement Manager

Overview

Kneaders Bakery & Cafe is seeking an enthusiastic part-time Retail & Community Engagement Manager. This role offers a work-life balance with closed days and competitive benefits.

Responsibilities

• Greet and welcome guests to the brand
• Organize and lead a team to support the execution of Holiday baskets and merchandise
• Primary responsibilities include greeting and welcoming guests, merchandising, daily basket making, stocking shelves, personal shopping assistance, inventory, cleaning, organization, and assisting front of house restaurant operations when needed
• Attend and participate in weekly management meetings
• Engage local schools to participate in Knead Dough Fundraiser events
• Provide the Home Office with all necessary info and paperwork for Knead Dough community partnership fundraising events
• Partner with marketing and home office to host brand-wide events and classes as well as host individual store events
• Work closely with the General Managers, District Leadership, Regional Leadership, and home office team to ensure the store events are successful, reflect our brand, and provide exceptional customer service to all guests
• Engage and facilitate partnerships with realtors and title companies in the community to drive gift basket and catering sales for the restaurant

Requirements

• 1+ years customer service/retail experience
• Attentiveness to compliance with local, state, & federal regulations for food handler & sanitation standards
• Flexible schedule standards. Retail & Community Engagement Manager shifts vary from week to week depending on customer traffic & time of year. Shifts start as early as 7 am -10 pm Monday - Saturday
• Must be at least 18 years of age to be qualified for this position

Qualifications

• A "can do" attitude
• The ability to actively listen to guests and the confidence to suggest meal & gift items to first time guests & returning regulars
• The ability to work quickly, learn from mistakes, and look for opportunities to step in & help other departments even before being asked