Retail Manager

About the role

The Retail Manager role supports either the service side of our stores or the backroom product flow function (production).

Responsibilities

• Manage store operations, including inventory, staffing, and customer service.
• Ensure compliance with all policies and procedures.
• Oversee the daily operation of the store, including opening and closing procedures.
• Develop and implement strategies to increase sales and customer satisfaction.
• Collaborate with other departments to ensure smooth store operations.
• Train and mentor staff to enhance performance and customer service.
• Handle customer complaints and resolve issues effectively.
• Participate in store events and promotions to boost sales and brand awareness.

Requirements

• At least 2 years of retail management experience.
• Proven ability to lead and motivate a team.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.
• Valid driver's license and reliable transportation.

Qualifications

• High school diploma or equivalent.
• Experience in a fast-paced environment.
• Knowledge of retail operations and customer service principles.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Leadership and management skills.
• Problem-solving abilities.
• Time management and multitasking skills.
• Computer literacy, including proficiency in Microsoft Office.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Up to 50% off store merchandise.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Additional benefits such as life insurance and flexible spending accounts.

Pay

Starting pay ranges from $17.10 to $28.04 per hour, depending on experience and qualifications.

Schedule

Flexible schedule to accommodate store operations and customer needs.