Retail Boutique Manager - New Jersey
Grace Loves Lace · Montclair, NJ · 1 mo ago
On-siteBusiness DevelopmentFull-time
About the role
Unveil your talents in this exciting role and help brides-to-be find their dream gowns, making their special day truly magical. Step into our world of romance, elegance, and style!
Responsibilities
- Lead our high performing stylist teams from the front by role modelling expected behaviors
- Styling brides daily alongside your team
- Ensuring the operational and sales performance of the showroom is meeting and exceeding expectations
- Providing brides a unique experience through multi-tasking
- Working a Full-Time Friday-Tuesday (RDO's on Wednesday & Thursday) schedule including weekends and requiring open availability
Requirements
- At least 2 – 3 years of previous experience in retail management or leadership position in a related field
- Previous experience in driving team sales KPI performance with a strong focus on customer service
- Proven track record in achieving excellent sales results and exceeding KPIs individually and in a team to achieve targeted results
- Experience working in luxury fashion, the wedding or bridal industry is highly regarded
- Demonstrated experience in leading a team with the ability to train, manage performance and develop individuals to achieve their best
- Ability to manage leave and roster management is essential to maintain showroom operational requirements
- High level of business acumen and financial decision making
- Ability to prioritize, delegate and manage multiple tasks and projects at one time
- Proven experience in prioritizing a busy workload whilst also delivering a supreme level of customer service
- Highest standard of attention to detail
- The ability to use technology to communicate with brides, process sales and engage in social media to promote brand/showroom recognition and engagement
- The ability to manage, progress and resolve general showroom and housekeeping issues
Skills
- Intermediate to Advanced Administration & IT skills using Microsoft Office suite and working off an Ipad
- Strong ability in managing appointment scheduling & completing data entry (experience in using NetSuite is advantageous)
Benefits & Rewards
- Competitive paid employer contributions on Health Insurance Plan for eligible employees
- 30%-50% of product discounts for you, your direct family & friends!
- *Company Sponsored 401K Plan
- Paid Parental Leave Scheme
- A generous commission and bonus plan
- Global career development and progression opportunities as we continue to grow
- Attractive paid annual leave (paid time off) entitlements
- Pro-rata for part-time employees
- 10 days of paid sick leave per annum
- Company supported Employee Assistance Program providing confidential and free counselling services and support
- Work with a passionate, and driven team that know how to work hard and have fun doing it!
- Work in our beautiful boutique that offer a peaceful yet luxurious private setting
- Work with a brand that holds ethical and sustainable manufacturing at its core
- Continued development support and learning opportunities
Contact Information
All candidates must have work unlimited working rights in the US and will be required to provide two recent and relevant referees. We thank you in advance for your interest in working with us but only those candidates selected for interview will be contacted.