Retail Associate - Budtender

About the role

At Cannabis & Glass, our Retail Associates are the face of the brand. You'll greet every customer warmly and professionally, build rapport, and promote return visits. Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations. Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects. Promote loyalty programs, daily deals, and new product launches. Verify valid ID and confirm all eligibility requirements before every transaction.

What You'll Do

• Customer Service & Sales: Greet every customer warmly and professionally; build rapport and promote return visits. Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations. Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects. Promote loyalty programs, daily deals, and new product launches. Verify valid ID and confirm all eligibility requirements before every transaction.
• Point of Sale & Compliance: Accurately process transactions through POS and seed-to-sale tracking systems. Handle all financial transactions with integrity and accuracy. Follow all transaction limits, discounts, and promotional pricing protocols. Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling. Report discrepancies, compliance concerns, or suspicious activity to store leadership.
• Inventory & Store Presentation: Assist with restocking, product rotation, and backstock organization. Maintain merchandising standards — displays should be neat, full, and visually appealing at all times. Verify accurate labeling and pricing on all retail products. Support cycle counts and inventory audits as needed. Keep the sales floor, waiting area, restrooms, and break room clean and organized. Sanitize high-touch areas and workstations regularly. Follow all store opening, closing, and cash-handling procedures.

Requirements

• Minimum 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS experience a plus
• Able to work flexible hours including evenings, weekends, and holidays
• Able to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Must meet all Oregon state requirements for employment in a licensed cannabis facility

Compensation & Benefits

• Starting at $15.00/hr plus tips — top performers earn $80 or more in tips per shift
• 50% employee discount on smokable cannabis products
• Exclusive discounts from top national retailers
• Medical, dental, and vision insurance — both high-deductible and low-deductible plan options available
• 401(k)
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday pay for shifts worked on: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas