Retail Associate
Requisition ID: 518378 | Reference Date: 10/16/2026 | Job Code Function: Retail Ops
About the role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Come to work at a world class mountain shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you in all aspects of selling the latest outdoor gear - no experience required! As a Retail Associate, you will provide our guests with gear and services for the ultimate outdoor experience.
A Retail Associate is a flexible employee who often works across multiple departments and in various roles which could include one of the following:
- Resort Activities Retail
- Rental operations
- Food and Beverage Support
- Ticket sales or scanning
- Lift Operations
- Base Area Operations
Responsibilities
- Provide excellent guest service and product knowledge
- Outfit guests with the latest outdoor gear - we'll train you!
- Work together with teammates to maintain safety Standards
- May include other duties such as cashiering, rentals, or assisting other departments
- Other duties as assigned
Requirements
- Ability to work a flexible schedule; including nights, holidays and weekends
- Commitment to exceptional Customer Service
- Ability to stand and move in an active, team-oriented environment for extended periods
- Must be able to communicate fluently in English
Qualifications
- Minimum age: At least 14 years of age
- Housing availability: No
Benefits
- Free passes for employees
- Employee discounted lift tickets for friends