Retail Associate
About the role
Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. The Retail Associate is responsible for providing excellent customer service, while selling merchandise. The Retail Associate will contribute to the customer experience, ensuring each customer leaves satisfied. Seasonal full-time and part-time positions available throughout our retail portfolio.
Responsibilities
- Assist the customer in finding the right product for their needs and desires
- Accurately and efficiently completing customer transactions
- Accurate cash handling and computer procedures
- Merchandising the store as directed by manager, supervisor or lead
- Answer the telephone according to Stratton's telephone standard
- Follow daily opening & closing procedures for your location
- Participate in all retail/rental & corporate training programs
- Know the product and services offered in your location as well as other Retail/Rental locations and the Resort as a whole
- Continually exceed our guests' expectations and create memories for both guests & employees
Qualifications
- Must be 16+ years of age
- Previous retail, or customer service experience, preferred
- Strong computer literacy
- Self-motivated
- Strong communication, and organizational skills
Benefits
- Alterra Mountain Company Employee Pass – free lift access & discounts at Alterra resorts
- Free or discounted multi‑resort dependent season passes
- Free or discounted IKON pass
- Discounted golf & fitness center memberships
- Employee childcare rates & discounted seasonal programs
- Retail + F&B discounts
- Friends & family tickets
- Onsite medical clinic
- Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
- 401(k) plan with company match
- Discounted tuition plan
- Paid parental leave
- Paid sick time, FTO, Vacation
Pay
This role is compensated at $20.00/hour.
Schedule
This position may be required to work evenings, weekends and holidays.