Retail Associate

Key Responsibilities

• Welcome Members and their guests to the shop
• Answering questions and assisting with purchases
• Completing sales and end of shift accounting
• Opening and closing procedures
• Aid in maintaining proper inventory levels in retail shops
• Communicate with Director of Retail when merchandise is running low
• Aid in the running of smooth and accurate inventories at the end of each month
• Uphold and enforce club policies and protocol
• Deliver enticing product knowledge of all merchandise
• Record, order, receive and complete transactions for special orders
• Record member preferences
• Aid in creating appealing visual displays to enhance sales
• Fold, steam and arrange merchandise daily
• Work collectively with teammates to ensure shop cleanliness
• Aid Director of Retail in special retail events for members

Qualifications & Skills

• Experience at a high-end private facility is a plus
• Previous customer service experience at a high-end boutique or other similar retail business preferred
• Professional appearance and positive attitude
• Basic computer and point-of-sale system knowledge preferred
• Flexible schedule including holidays and weekends
• Passion for hospitality and Member and guest experience
• Interest in retail merchandising and boutique operations
• Ability to remain calm and professional during busy seasonal periods

Physical Requirements

• Ability to stand or sit for long period of time
• Ability to lift, carry, and move merchandise up to 25 pounds
• Frequent bending, reaching, stooping, and stocking of retail displays
• Comfortable working indoors and outdoors in varying coastal weather conditions
• Ability to maintain a professional appearance and energy level throughout shifts
• To talk and hear, both in person and on the telephone, to exchange information

Benefits

• Full employee benefits and rich perks including: Free gym membership, Medical, Dental, Vision Insurance, Health insurance rebates, Employer provided short and long term disability insurance, A complimentary Costco membership, Free staff meals, provided twice daily, 401(k) with match available, Paid vacation and sick hours, Free and convenient parking