Retail Associate

Essential duties and responsibilities

• Assist in maximizing store sales and help increase the profit of Goodwill
• Provide prompt and courteous customer/donor service
• To achieve expectations for task assigned:
• Cashier: Accurately operate cash register and conduct sales-related functions as directed and according to policy, procedure and job standards; maintain cash register variance to Goodwill’s acceptable margin of error rate; run 3 racks per hour.
• Cashier: Run 5 racks per hour if not on register
• Processor: Receive, process, price, and display merchandise as directed and according to policy, procedure and job standards; achieve production standard of 85-100 pieces per hour.
• Processor: Adhere to mandatory use of agency issued work gloves while sorting product
• Rack Runner: Run 5 racks per hour, getting product into proper place and color
• Retail Donation Attendant: Greet donors, assist with donations safely and professionally. Maintain accurate donation and bill of lading records, Keep donation area organized, Assist with truck loading/unloading.
• Retail Donation Attendant: Adhere to mandatory use of agency issued work gloves
• Retail Custodian: Maintain cleanliness of sales floor, restrooms and breakroom. Empty trash, clean fixtures and shelving. Keep exterior areas clear of debris.
• Retail Custodian: Adhere to mandatory use of agency issued work gloves when handling chemicals

Benefits

• 10 paid holidays
• 1 week of paid vacation
• Personal Paid Time Off
• Full-Time Associates at 30 hrs are eligible for Medical, Dental, and Vision Insurance
• Pet Insurance
• FREE Employee Assistance Programs
• AFLAC
• Biweekly Direct Deposit

Qualifications

• Ability and willingness to work flexible shifts as assigned
• Can you lift and carry 35 pounds with or without help?
• Can you reach, bend or stoop and utilize safe lifting techniques?
• Are you able to stand six to eight hours a day?
• Do you have a reliable means of transportation to report to work on time?
• Are you pleasant, cheerful and professional?
• Ability to distinguish colors
• Ability to work in cold or warm temperatures, depending on weather and donation traffic

Pay

$15.00 an hour plus 20% discount on in-store purchases

Schedule

Flexible shifts as assigned

About the role

Goodwill Industries of Mid-Michigan is looking for motivated, team-building individuals to fill Full-Time Retail Associate positions at our Birch Run store located in the Birch run Outlet Center at 12155 S Beyer Rd., Suite H040, Birch run, Michigan.

Skills

None specifically listed, but excellent customer service and ability to work in various roles within the retail environment are required.

Benefits

See above under "Benefits"

Company Information

Our Mission: To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

In 2025, we kept over 7.7 million lbs. of STUFF from ending up in landfills!!

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