Jobs · Customer Service · New Hampshire

Retail Assistant Store Manager

Bob's Discount Furniture · Manchester, NH · 1 wk ago
Customer ServiceFull-time

About the role

Join Bob’s Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment. This role balances leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way.

Responsibilities

  • Support store performance and drive operational goals
  • Lead team development and operational planning
  • Oversight of back-end operations, logistics, and inventory control
  • Enhance customer experience through strategic initiatives
  • Manage performance and coach team members
  • Resolve conflicts and make informed decisions
  • Communicate effectively across various departments
  • Manage time efficiently to meet daily and weekly objectives

Requirements

  • 2–5 years of retail, warehouse, or operations management experience
  • Proven success in team leadership and operational oversight
  • Must be at least 18 years old to be considered for employment with Bob’s
  • Ability to lift, move, or slide merchandise up to 75 lbs
  • Standing for extended periods and walking the sales floor regularly
  • Bending, reaching, pushing, pulling, and performing physical tasks throughout the shift

Qualifications

  • Proven leadership and team development skills
  • Strong operational planning and execution abilities
  • Familiarity with logistics and inventory control
  • Effective customer experience enhancement strategies
  • Excellent conflict resolution and decision-making skills
  • Cross-functional communication proficiency
  • Strong time management and prioritization abilities

Skills

  • Leadership and team development
  • Operational planning and execution
  • Logistics and inventory control
  • Customer experience enhancement
  • Performance management and coaching
  • Conflict resolution and decision-making
  • Cross-functional communication
  • Time management and prioritization

Benefits

Competitive Medical, Dental, and Vision Insurance
Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance options
Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
Employee Discount starting on Day 1, plus exclusive partner discounts
Bob’s Helping Hand and Bail Out financial assistance programs

Pay

Salary range: $X - $Y per hour
Commission structure: N/A

Schedule

Full-time, on-site position
Availability on weekends, evenings, and holidays required

Company Culture & Core Values

At Bob’s Discount Furniture, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Diversity Statement

We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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