Retail Assistant Store Manager

About the role

The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery.

Responsibilities

• Team Leadership: Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
• Visual Merchandising: Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.
• Inventory Management: Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.
• Operations Management: Oversee store systems, including scheduling, opening/closing procedures, and operational processes.
• Sales Management: Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.
• Problem-Solving: Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

Requirements

• High school diploma or equivalent preferred but not required.
• Retail, restaurant, or hospitality leadership experience is preferred but not required.
• Experience in sales management, delivering results, and meeting targets.
• An ability to create a respectful, inclusive, and safe work environment for employees and customers.
• Exceptional team leadership and communication skills to foster collaboration and success.
• Acts with a sense of confidentiality and urgency.